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Service

Satisfied customers are the be-all and end-all for us.

To achieve maximum customer satisfaction, we focus our daily actions on understanding your individual needs and satisfying your expectations in every respect.

Individual, competent and optimum consultancy in dialogue with our customers takes top priority for us. Our experienced and committed staff are pleased to help you at any time with any inquiries. Our sales employees are available at all times to provide local support – no matter where you are.

However, optimum service includes other factors: You may expect more from us than “just” high-quality products from a comprehensive range of tubes. You can also expect from us all services relating to the product “tube“. That means, for example, maximum flexibility and availability at short notice for deliveries, which we achieve with our extensive starting materials store and the stocks of standard dimensions. That also means adapting to your needs and requirements. For example, we can produce tubes in a wide range of special designs and special tube lengths for you – including all the necessary special examinations for material and tube parameters which go beyond the standard tests. The relevant quality documents and certificates on any standardised or additional tests you want are part of our normal service.

Whether standard or special tubes – we always deliver reliably and punctually.